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Frequently Asked Questions

Find answers to common questions about CloudMySite AI Builder. Can't find what you're looking for? Contact our support team.

General

4 questions
CloudMySite AI Builder is a next-generation platform that empowers you to create, deploy, and manage AI-powered applications without extensive coding knowledge. Using our intuitive visual builder and AI-powered features, you can build professional web applications in minutes.
CloudMySite is designed for everyone, from beginners and entrepreneurs to experienced developers. Whether you're a solopreneur, small business owner, agency, or developer, our platform scales to meet your needs.
No! CloudMySite is designed for users of all skill levels. Our visual builder and AI-powered tools help you create applications without writing code. However, advanced users can also leverage custom code when needed.
You can build a wide variety of applications including websites, web apps, landing pages, SaaS applications, e-commerce sites, dashboards, APIs, and more. The possibilities are endless with our flexible platform.

Getting Started

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Simply sign up for a free account on our website. You'll get access to our visual builder with a generous free tier. Start by creating a new project and choosing from our templates or begin from scratch.
Yes! We offer a free plan that includes all essential features. You can build and deploy applications without spending anything. Upgrade to a paid plan when you're ready for advanced features or higher usage limits.
It depends on your project complexity. Simple projects like landing pages can be created in minutes, while more complex applications may take hours or days. Our AI-powered tools and templates can significantly speed up development.
Absolutely! We provide comprehensive documentation, video tutorials, and a supportive community. Visit our Resources page to access guides, video walkthroughs, and example projects to help you get started.

Features & Capabilities

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CloudMySite supports multiple databases including PostgreSQL, MongoDB, MySQL, and more. You can connect your own database or use our managed database solutions. We also support integration with popular third-party databases.
Yes! CloudMySite supports integrations with hundreds of popular services including Stripe, Twilio, SendGrid, Auth0, and many others. Our API-first architecture makes it easy to connect any external service.
Absolutely. While our visual builder is powerful, you can write custom JavaScript, TypeScript, and CSS when needed. For backend logic, you can write server-side code using Node.js or other supported runtimes.
Yes, all applications built on CloudMySite are fully responsive by default. Our design system ensures your apps look great on mobile, tablet, and desktop devices. You can also customize responsive behavior for specific breakpoints.

Pricing & Plans

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The free plan includes access to the visual builder, up to 2 projects, hosting, basic analytics, email support, and deployment to our platform. It's perfect for getting started and learning.
You can stay on the free plan indefinitely. Upgrade when you need more projects, higher traffic limits, advanced features like custom domains, priority support, or team collaboration tools.
Yes! We offer significant discounts when you choose annual billing over monthly. Check our pricing page for current discount rates and special offers.
Yes, you can cancel your subscription at any time without penalties. Your account will remain accessible until the end of the billing period. We also offer a 30-day money-back guarantee on paid plans.

Deployment & Hosting

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Your applications are hosted on our global CDN infrastructure with data centers in multiple regions. We ensure 99.9% uptime, automatic scaling, and security. You can also deploy to your own infrastructure if needed.
Yes! With paid plans, you can connect custom domains. We provide free SSL certificates and automatic HTTPS. Setup is quick and straightforward.
Simply make changes in the visual builder or code editor and click "Deploy". Changes are deployed instantly with zero downtime. You can also set up automatic deployments from Git repositories.
We automatically backup all your data multiple times daily. Your data is encrypted both in transit and at rest. We comply with GDPR, SOC 2, and other security standards.

Support & Help

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We offer multiple support channels: email support, live chat, comprehensive documentation, video tutorials, and an active community forum. Paid plans include priority support with faster response times.
Free plan users get email support with a typical response within 24 hours. Pro and Enterprise customers get priority support with guaranteed response times (as fast as 1 hour for Enterprise).
Yes! We have an active community of developers and builders in our Slack workspace, Discord server, and online forums. It's a great place to share ideas, get tips, and connect with other builders.
We release new features and improvements weekly. Major updates are released monthly. We maintain backward compatibility and provide documentation for all new features.